Frequently Asked Questions About QR Codes (FAQs)

Do you have questions about QR code? Curious on how to effectively use them in your day-to-day activities? Here are all things QR code.

Can I resize my QR code?
We only provide SVG and PNG file formats when downloading your QR code. However, you can adjust the sizes of your QR codes using photo-editing apps like photoshop.

It’s not advisable to resize by stretching the image as it will blur it. Go for an app editor instead.

How do I scan a QR code?

You can use the app scanner integrated into the Free QR Code Generator to scan a QR code. Get this at

How can I scan a QR code if it’s on my phone?

If you just saved your QR code in your gallery, you can still scan it using a third-party app scanner. Go to and upload the image to scan.

Can I edit the QR code design?

Of course, you can. The Free QR Code Generator has various customization features that you can use to personalize your QR code.

Before downloading your QR code, you can add colors to it. You can also change the eye shape and frame shape as well. You can also add a call to action.

Be careful, though, because you can no longer change the QR code design once you have already printed it.

Do you have a video QR code?

We have a video QR code through the dynamic file QR code. Click the More button in the Free QR Code Generator interface, then choose the file option.
A free trial will prompt. Once you click that, it will lead you to another website meant for dynamic QR codes, where you can continue to create your QR codes.

Is there a file size limit when creating a video QR code?

The file limit for video QR codes is as follows: Freemium and regular plans are up to 5MB/upload, while the Advanced plan is up to 10MB/upload, and the Premium plan is at 20MB/upload maximum.

Can QR codes be edited or modified once generated?

The edit feature is only applicable to dynamic QR codes. If you use static QR codes, these codes store permanent data, and you’ll have to regenerate a new QR code if you want to edit it. That’s why it’s advisable to use a dynamic QR code.

Are QR codes secure for storing sensitive information?

You can store confidential information in our QR codes. Just make sure to use dynamic QR codes to apply the password-protect feature. Only those with a password can access your data. Read it here to learn what is a dynamic QR code.

How do I create a QR code?

You can create a QR code from or

Can QR codes be tracked?

Dynamic QR codes are the trackable ones. Once you generate a dynamic QR code, you can monitor its progress through a campaign dashboard provided in your account.

1. Log in to your account and click on “My account.” Select “Dashboard” on the drop-down menu.

2. You’ll see a summary of your QR codes through the “Dashboard.” Click the category of the QR code you created under “Create new QR Code.”

3. Next to the name of your QR code, you will have options. Just click on “Data.”

Are QR codes unique to each code, or are they all the same?

There are different QR codes for specific uses. There are QR codes for social media, videos, audio, and URL. It’s advisable to use a specific QR code for a better campaign.

Are your QR codes free?

All our static QR codes are free. We also offer a free trial for a limited number of dynamic QR codes. However, if you want to continue using the dynamic QR codes, we have several plans you can avail. 

Do you have phone support?

Our customer service is available in our integration which you can contact when you use the dynamic QR codes.

Once you choose any QR code solution in the dropdown More button found in our interface, it will redirect you to another website. That’s when you can contact phone support.